Role: Law Enforcement Liaison Officer Role type: Full-time, Temporary role for 12 months Grade: SNSW 7/8 Salary: The package includes the base salary of $90,661 plus employer’s contribution to superannuation and annual leave loading Location: Sydney CBD, Remote Service NSW is going through an exciting time of change, having recently become a part of a newly created, Customer Service Cluster. Our agency is passionate about delivering first-class customer experience, at all our Service Centres across NSW. Click here to see what we do About the role On a day to day basis the Law Enforcement Liaison Officer will review and evaluate referrals from internal and external stakeholders in relation to fraud, gather evidence, prepare briefs, and liaise with law enforcement officers to support prosecution where necessary. The successful applicant will possess the following: Established experience in law enforcement roles Strong organisational skills and attention to detail Strong prioritisation skills Ability to multitask managing multiple cases and tasks at the one time Working to required time frames and ability to meet deadlines Ability to work in a fast-paced environment with many competing priorities Willingness to travel within state, when required Proficient in identifying quickly, cases that need escalation and additional support material Create a positive relationship in all stakeholder interactions, maintaining a professional and friendly manner and managing stakeholder expectations Key Accountabilities: Provide advice and support in complex investigations including gathering evidence and drafting statements in relation to fraud Research, analyse, collate information and identify trends from internal and external sources to provide recommendations regarding, fraud identification, investigation and evidentiary processes to inform decision making Prepare briefs of evidence under the relevant legislation to inform and support prosecution. Liaise with and advise key stakeholders on appropriate investigations techniques and procedures Salary SNSW Grade 7/8 – The package includes the base salary range of ($90,661 to $106,888), plus employer’s contribution to superannuation and annual leave loading. Click Here to access the Role Description. To apply : 1. Complete the mandatory questions in the online application, by clicking ‘Apply Now’. 2. Attach your current resume and a covering letter outlining your suitability to the role. Want to know more? For more information about the role please contact kara.kennedyservice.nsw.gov.au and about the recruitment process, please contact Kannan Iyer by email to kannan.iyercustomerservice.nsw.gov.au . Please note: direct applications submitted via email will not be considered. Additional information: Part of the assessment process includes additional online capability testing, skills testing or work samples in accordance with the Government Sector Employment Act 2013. The recruitment pool created will be valid for a period of up to 18 months. Employment to Service NSW is subject to a satisfactory national criminal record check. Closing Date: 9 th Feb, 2021 at 9:59am Sydney time The Department of Customer Service is proud to be an EEO Employer who are fully focused on equality and believe deeply in diversity of all identities making us different and a true reflection of our NSW customers. As an inclusive workplace, we support various employee resource groups, practice flexible work and workplace adjustment. If you do require an adjustment during the recruitment process, please notify us on your application form.