Data.NSW Policy and Strategy Senior Policy Officer (9/10) Temporary Opportunity Exciting opportunities up to 12 months in the DAC Operate effectively in a complex, sensitive and changing environment · Ensure the Data Analytics Centre plays a lead role in facilitating data sharing and analytics across Government About the team The Data Analytics Centre (DAC) exists to lead a whole-of-government approach to data analytics, to tackle some of the State’s most difficult policy challenges. Using data analytics (powered by the DAC’s Data Analytics Services), the DAC works to connect data, people and insights to build world-class capabilities in whole-of-government data analytics to improve health and well-being, safety, social, economic and environmental outcomes for the citizens of NSW. About the role: As the Senior Policy Officer, y ou will manage and coordinate the development and implementation of a range of policy initiatives to contribute to the delivery of policy that supports Agency and/or Government commitments. You will utilise your knowledge of challenges and good practices related to data governance and data management, including privacy and security to draft and process policy documents that address these matters and draw upon this expertise in ensuring the Data Analytics Centre’s ability to play a lead role in facilitating data sharing and analytics across Government . Key accountabilities include Research, analyse and review complex policy issues, identifying issues and developing evidence-based options. Provide expert policy advice and information to relevant stakeholders Monitor, evaluate and report on the development and/or implementation of policies to achieve desired outcomes Deliver policy initiatives and projects to required standards and timeframes. Key Skills and Experience to be successful Exceptional stakeholder and relationship management skills with a proven ability to work across multiple tasks and a desire to build strong partnerships Well-developed policy skills and working knowledge of and a keen interest in addressing challenges and issues involved with data management, data analytics, privacy and security Experience to operate effectively in a complex, sensitive and changing environment. Strong work ethic, outcome focused, with a can-do attitude to work to tight deadlines Why Department of Customer Service   The Department of Customer Service (DCS) is a central agency of Government, comprised of agencies and business units that deliver regulatory and other services to the people of NSW and across the NSW Government.   We are committed to championing the interests and perspectives of NSW citizens to deliver better customer service outcomes. Take a look at the Department of Customer Service website at to learn more about us:   In addition, see why you should work for NSW at How to Apply Department of Customer Service is a diverse organisation that values excellence in service, integrity, accountability and trust. We look forward to building an even more diverse organisation and encourage applications from Aboriginal and T orres Strait Islanders people, people from diverse cultural backgrounds and people with disability. Please apply online via   [direct applications via email will not be accepted] Your application should include a cover letter of no more than 2 pages, and an up-to-date resume of no more than five pages which clearly details your skills and experience as relevant to this role. Applicants invited for interview will be required to complete additional assessments.   There are no selection criteria to be addressed . Working at Department of Customer Service The Department of Customer Service is a great place to work Our values of accountability, trust, service and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset. Salary Grade 9/10, base salary for this role starting at $111,077 base plus superannuation For enquires relating to recruitment please contact Ward Young via Closing Date: 17 th February 9:59 am [Late applications will not be accepted] The Department of Customer Service is proud to be an EEO Employer who are fully focused on equality and believe deeply in diversity of all identities making us different and a true reflection of our NSW customers. As an inclusive workplace, we support various employee resource groups, practice flexible work and workplace adjustment. If you do require an adjustment during the recruitment process, please notify us on your application form. Please note a talent pool may be created for future ongoing and temporary opportunities valid for 18 months