The Victorian Ombudsman (VO) is currently seeking applications from candidates with sound judgment, strong analytical skills and proven leadership experience to fill the role of VPS 5.2 Manager, Statutory Functions. These roles will assist the office in resolving complaints raised about the administrative actions and decisions of jurisdictional Victorian Public Sector bodies. Available opportunities: VPS 5.2 level $111,73 – $122,348 per annum 1 x ongoing role available 1 x 12 month fixed-term role available Who we are: We’re the Victorian Ombudsman. Our office provides a free, independent, accessible and impartial service to all Victorians. Our purpose is to ensure fairness for Victorians in their dealings with the public sector, to improve public administration and to foster confidence in the integrity of the sector. You will bring to this opportunity a mix of experience in: Leadership experience in a legal, regulatory, investigatory, human rights and/or, local, state or commonwealth public sector environment Excellent verbal and written communication (eg via telephone and online), including experience in letter writing, report writing, web chat, drafting legal notices, and tailoring communication to a specific audience Engaging, influencing and/or negotiating with a diverse range of stakeholders Multi-tasking and managing competing priorities Analytical thinking and analysis Sound judgment and decision-making skills assessing and/or conducting simple and/or complex administrative investigations with a focus on outcomes Conducting investigative interviews Influencing and negotiation skills How to apply: Applications need to be submitted online via the ‘Apply Now’ button. To be considered for these roles, you must include: a 1 page Cover Letter addressing the Key Selection Criteria in the Position Description a Resume, no longer than 5 typed pages (in Word format) Applications close 5:00pm Friday 5 th February 2021. Want to find out more about us and what we do? Please visit: VO is an equal opportunity employer and is committed to providing an inclusive, accessible and safe work environment. We want to ensure all applicants and employees with disability are treated respectfully and equitably in all stages of the recruitment process. We encourage job applications from people of all genders, ages, religions, disability, LGBTQI and Indigenous cultures, including Aboriginal and Torres Strait Islander people. VO is committed to supporting our employees balance their work and life commitments. All requests for flexible working arrangements will be considered in line with operational requirements. The types of flexibility may differ from role to role. Employment at the Victorian Ombudsman is subject to the successful completion of the following: Criminal Record check Working with Children check Statutory Declaration Confidentiality Agreement Conflict of Interest check Probationary period If you require a copy of this advertisement or any attached documentation in an accessible format or would like to discuss an access requirement or adjustment to the recruitment process, please contact the People and Culture team on (03) 9613 6127 or email